What people ask us before we start.

It is a digital symptom assessment that asks patients clinical questions and tells them what level of care they need. It does not replace the doctor and helps them see the right patient at the right time.

The triage technology belongs to Mediktor, a CE-marked medical device in the European Union according to its manufacturer. Medikorp integrates and operates it in Ecuador, but it is not the device manufacturer.

Yes. It integrates through an API or as a white label product inside the apps, web portals and messaging channels your patients already use.

Patients first complete a digital triage. If their case can be handled remotely, they connect with a doctor by video, chat or phone, and the visit is documented.

The doctor or the triage itself refers the patient to an in-person visit or the ER, based on urgency.

Yes. We can connect your medical team or provider network to the platform.

It uses digital triage and your network's rules to send each patient to the right service or specialist, instead of relying only on judgment at each entry point.

Yes. Routing rules are configured with your protocols, specialties and capacity.

It can integrate through the API. Compatibility with your EHR or EMR system is confirmed in the technical assessment.

It guides members before they use a service, solves mild cases remotely and delivers data to anticipate portfolio risk. The impact is measured in a pilot, with indicators we agree on with you.

No. We integrate triage and telemedicine into your app, portal or WhatsApp channel.

Population health reporting and analytics: symptom patterns, channel usage and trends, with anonymized data.

It gives the population digital medical guidance at any hour, routes each case to the right public service and delivers data to plan resources.

Yes. Triage runs on web, app and messaging, which reaches people far from a health center.

Each deployment is configured under Ecuador's Organic Law on Personal Data Protection, and processing terms are set in the contract with each entity. Mediktor, the technology manufacturer, states alignment with GDPR and HIPAA.

It means the triage and telemedicine technology appears under your brand inside your app or portal, without users leaving your platform.

The timeline depends on your platform and systems. We set it with you in the technical assessment, before we start.

Compatibility is confirmed in the technical assessment, where we review your EHR or EMR system and define the API integration.

Medikorp represents Barcelona Health Hub in Ecuador. The hub is a digital health hub based at the Recinte Modernista de Sant Pau in Barcelona. From Ecuador, we arrange the first contact between local organizations and the hub's member companies.

Find the company in the alliances directory and tap Request an introduction, or message us on WhatsApp. A Medikorp advisor reviews your case and arranges the contact with the company.

The hub's public directory lists 688 companies across 22 categories, including telemedicine, insurance, medical devices and artificial intelligence. On the alliances page you can filter them by category.

They are members of Barcelona Health Hub and independent from Medikorp. Medikorp represents the hub in Ecuador and arranges an introduction when a company complements your organization's project.