AI medical triage
Patients describe how they feel in their own words. The assistant asks the clinical questions a professional would ask and tells them where to go: self-care, telemedicine, an in-person visit or the emergency room. It runs on Mediktor technology, a CE-marked medical device according to its manufacturer, available 24/7 in 16 languages.
The problem
Without guidance, most people decide on instinct. Some go to the ER with a cold and others wait too long with a serious symptom. Both choices cost money, and sometimes health.
Who it is for
Insurers, hospitals, clinics, health ministries and health apps.
How it works
The patient explains what is going on
They type or speak the way they would with their own doctor, from the app, website or WhatsApp line of their insurer or hospital.
The AI asks the right questions
The clinical engine adjusts every question to previous answers, age, sex and medical history.
A clear urgency level
The system estimates urgency and suggests possible causes in plain language, without alarming the patient.
The right service
Patients connect to telemedicine, book a visit or are told to go to the ER, based on your care network.
What we aim to improve with you
- Fewer avoidable emergency visits
- Doctor schedules filled with pre-triaged patients
- Structured clinical information before the visit
- Guidance available around the clock, also outside office hours
Verifiable evidence
- Mediktor is CE marked as a medical device in the European Union, according to its manufacturer.
- Mediktor was studied in the emergency department of a university hospital.
- Mediktor's technology runs in 35 countries and 16 languages, available 24/7.
Study in the journal Emergencias (2017)
Results in your organization are measured during the pilot, with indicators we agree on before starting.
Alliances
Barcelona Health Hub companies in this field.
Medikorp represents Barcelona Health Hub in Ecuador. These member companies work in the same field, and we can introduce you if they complement your project.
Artificial intelligence · Telemedicine
Frequently asked questions
What is AI medical triage?
It is a digital symptom assessment that asks patients clinical questions and tells them what level of care they need. It does not replace the doctor and helps them see the right patient at the right time.
Is Medikorp's triage certified?
The triage technology belongs to Mediktor, a CE-marked medical device in the European Union according to its manufacturer. Medikorp integrates and operates it in Ecuador, but it is not the device manufacturer.
Can it run inside my app or portal?
Yes. It integrates through an API or as a white label product inside the apps, web portals and messaging channels your patients already use.
Glossary: Digital triage
Let's design the solution
Tell us what you need. A Medikorp advisor reviews your case and writes to you to schedule the demo.