AI triage
Assesses symptoms in plain language and guides every patient to the level of care they need.
See solutionDigital health with AI · Ecuador
Healthcare starts before the hospital.
AI triage, telemedicine and smart patient routing for insurers, hospitals and governments. Every patient reaches the level of care they need, and emergency rooms stay free for real emergencies.
Clinical technology by Mediktor
- CE marked
- 35 countries
- 16 languages
- Available 24/7
Why we exist
When people get sick, they decide alone where to go. Medikorp turns that doubt into a clear route to the level of care they need.
- countries running Mediktor
- 35
- languages available in triage
- 16
- digital service every day
- 24/7
- years of clinical development
- +10
The patient route
Pick a symptom. See where it leads.
This is how Medikorp's AI triage guides patients, powered by Mediktor. Scroll to follow the route.
Illustrative demo. Not a medical assessment. In an emergency, call ECU 911 in Ecuador or your local emergency number.
Urgency level: Medium. Result: A doctor sees the patient by video at home, with no waiting room.
Symptom
“Mild fever and sore throat since yesterday”Clinical questions
Since when?Temperature?Pain when swallowing?Urgency level
Medium
- Guided self-care
- Telemedicine today
- In-person visit
- Emergency room
ResultA doctor sees the patient by video at home, with no waiting room.
Six solutions. One care path.
We cover each step of care, from the first symptom to specialized care.
Online medicine
Video, chat or phone visits with patients who arrive already triaged and skip the waiting line.
See solution
Smart routing
Organizes patient flow so every case reaches the right service and the right specialist.
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Lower claims
Preventive guidance and data on every case so the insurer can act before the claim happens.
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Digital public health
Medical guidance 24/7 for the whole population, designed to run at national scale.
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API and white label
Our technology inside your app or portal, under your brand, with an API integration built for you.
See solutionBuilt for the people who move healthcare.
For the public and private sectors, with the same technology and clinical standard.
Lighter emergency rooms and patients routed to the right service.
Preventive guidance designed to lower claims and medical cost.
Digital primary care for more citizens, at national scale.
Patients who arrive with clear and organized clinical information.
Triage and telemedicine through our API, under their own brand.
Medical guidance at any hour, before they reach the emergency room.
From the first meeting to patients cared for.
Assessment
We map your care network, your channels and the data you already have.
Pilot
We launch with a group of patients or members and measure every day.
Integration
We connect the API, your brand and your clinical protocols to your channels.
Operation
Ongoing support, usage reports and improvements with your clinical team.
What we measure with you from the pilot.
We agree on the indicators before we start and review them together every month.
Avoidable visits
Mild cases solved without ever reaching the emergency room.
Waiting time
Minutes between the first symptom and the right kind of care.
Correct routing
Patients who reach the right service and the right specialist.
Experience
What patients and doctors report after each consultation.
More than ten years of clinical development.
Every recommendation the system makes runs on Mediktor's clinical engine, CE marked according to its manufacturer.
Clinical validation
Mediktor is CE marked according to its manufacturer and was studied in a university hospital emergency department (Emergencias, 2017).
Regional knowledge
We know the rules, the systems and the challenges of public and private healthcare in the region.
API integration
API first, white label architecture. Integration with your EHR or EMR system is confirmed in the technical assessment.
Data protection
We handle data under Ecuador's LOPDP, with recorded consent and rights requests answered on time.
Alliances
Medikorp represents Barcelona Health Hub in Ecuador.
Reach the hub's digital health companies from here, with a directory by category and a direct introduction.
See the companies
Some Barcelona Health Hub member companies
Frequently asked questions
What people ask us before we start.
What is AI medical triage?
It is a digital symptom assessment that asks patients clinical questions and tells them what level of care they need. It does not replace the doctor and helps them see the right patient at the right time.
How does Medikorp telemedicine work?
Patients first complete a digital triage. If their case can be handled remotely, they connect with a doctor by video, chat or phone, and the visit is documented.
What is smart patient routing?
It uses digital triage and your network's rules to send each patient to the right service or specialist, instead of relying only on judgment at each entry point.
How does Medikorp help reduce medical claims?
It guides members before they use a service, solves mild cases remotely and delivers data to anticipate portfolio risk. The impact is measured in a pilot, with indicators we agree on with you.
How does Medikorp help public health systems?
It gives the population digital medical guidance at any hour, routes each case to the right public service and delivers data to plan resources.
What does white label mean in digital health?
It means the triage and telemedicine technology appears under your brand inside your app or portal, without users leaving your platform.
What is Medikorp's relationship with Barcelona Health Hub?
Medikorp represents Barcelona Health Hub in Ecuador. The hub is a digital health hub based at the Recinte Modernista de Sant Pau in Barcelona. From Ecuador, we arrange the first contact between local organizations and the hub's member companies.
Clear thinking on digital health.
We write for the people who run hospitals, insurers and health programs.
Oct 22, 2026 · 3 min read
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Part of medical spend comes from unnecessary or late care. Digital guidance helps insurers act before the claim happens.
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Oct 8, 2026 · 3 min read
What AI medical triage is and why it matters in Latin America
AI triage guides each patient to the right level of care before they reach the ER. Here is how it works and what to look for.
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This is how this patient reaches Telemedicine today.
Let's design the solution for your organization.
Tell us what you need. A Medikorp advisor reviews your case and writes to you to schedule the demo.